Professional development
Closing the knowledge gap for everyone involved
A.I. ensures that our clients are prepared to use our services and language access professionals are up to speed with current information by assisting with professional development and staff training.
We close the knowledge gap for everyone involved by assisting your people in understanding the obligation to provide services and the process of providing any given language access option.
We assist with
- Understanding cultural nuances
- Awareness of legal obligations to provide access to communication
- Understanding the process of interpreting, captioning or translations so your communication events go smoothly
- Focused online training modules that inform businesses and educate individuals on a variety of topics
- Convenient trainings that offer certificates of completion and even continuing education units
Awareness training
Disability and cultural awareness
Disability awareness
Accommodating Ideas was founded in 1992 to provide Americans with Disabilities Act training and consultation and general disability awareness training for employers and customer service representatives.
An individual's right to communication is outlined in state and federal civil rights mandates. Informed businesses know they are obligated to provide language access to goods and services, and realize the benefits gained by inclusion.
Cultural awareness
Language and culture are interdependent. Outcomes are affected when culture and language are not harmonious. Effective communication conveys content and relevant cultural information.
Behavior of company personnel that communicates your message in culturally relevant ways is crucial in customer relations. Learn how to teach your people to communicate with a culturally centric mindset.
Read more about disability and cultural training and awareness
For language access professionals
Keep building your skills
We strongly encourage professional development and continuing education so that our interpreters are always one step ahead and prepared for any special circumstances, cultural challenges or complexities that may arise.
- Medical interpreter training from the International Medical Interpreters Association
- Professional development and training, including a video on California SB 853, The Healthcare Language Assistance Act
- Work with Accommodating Ideas as a language access professional